InsightGenie 360° Client Insight Engine
Unified Client Insights with Behavioral Risk Analysis
Description
Introduction:
Decision-making processes are currently 50% slower than desired due to disjointed access to client search, risk calculations, and policy history. The Comprehensive Client Insight Engine ends this delay by unifying data streams and assessments into a single, intuitive workflow. Now enhanced with InsightGenie’s behavioral and health analytics, the solution unlocks deeper insights—from lifestyle patterns to mental wellbeing—powering faster, more accurate underwriting decisions across life, health, and other insurance lines.
Overview:
This engine merges structured data with behavioral signals via InsightGenie to power smarter underwriting. Configurable flows initiate client searches, risk reviews, and policy history checks. InsightGenie models predict lifestyle and health risks with up to 93% accuracy, enriching profiles through voice, video, and digital behavior data. Real-time integration with Neutrinos’ core systems and InsightGenie analytics ensures seamless access to all insights. A unified dashboard displays policy data, wellness scores, and behavior-driven indicators for a 360° client view. AI-based scoring refines pricing and eligibility rules, while adaptive logic supports expansion into underserved markets like the unbanked and digitally native.
Benefits:
Powered by InsightGenie, the engine speeds up underwriting by centralizing behavioral and internal data—reducing manual steps and delays. It enables sharper risk evaluation using mental wellbeing, lifestyle, and behavior signals. Predictive models reduce excess data collection by anticipating applicant needs. With a full-view client profile and AI-driven scoring, underwriters gain deeper insight and more consistent, personalized decisions.
Features
The Comprehensive Client Insight Engine offers advanced client search capabilities, accurate risk assessment, and detailed policy history analysis. Its configurable rules engine ensures flexibility, while seamless integration with core systems and InsightGenie provides a unified platform. By incorporating behavioral and wellness analytics, the engine delivers precise client identification, tailored risk evaluations, and comprehensive insights—empowering underwriters with reliable, data-driven decision-making tools.
Features and Capabilities:
Client Search and Matching: Uses configurable rules to search and match clients based on criteria like name, ID, and demographics.
Risk Assessment Calculator: Automatically calculates the total risk exposure, including Total Sum Insured, Medical Sum Insured, and Financial Eligibility.
Policy Decision Review: Displays all relevant policies, including past decisions, claims, and current statuses for a complete insurance history.
Configurable Rules Engine (Neutrinos Reels): Customizes risk assessment and client-matching rules, allowing alignment with specific insurer guidelines.
Client Search Module: Searches and matches client data based on predefined criteria.
Risk Assessment Calculator: Calculates total risk exposure using insurer-specific rules.
Policy History Viewer: Lists all existing policies with details like expiry dates, benefit types, and policy status.
Rules Configuration Interface: Allows customization of rules for client matching and risk calculations.
Connectors: Pre-built connectors for historical data retrieval and client search.
Key Information
Platform Modules:
Neutrinos Predictive AI Hub: Deploy and manage predictive models to enable real-time, data-driven decisions across rules, case management & workflows.
Version: 24.09
Neutrinos Document and Text AI Hub: Automate and enhance document processing and text analysis to unlock valuable insights from unstructured data.
Version: 24.05
Neutrinos Case Automation Workbench: Empowering teams with an intelligent, automated workspace for efficient case management and decision support, integrated within the ecosystem.
Version: 24.03
Neutrinos Workflow Orchestration: Orchestrating workflows to unify tasks, systems, and teams for optimal process efficiency.
Version: 24.01
Neutrinos Business Rules Engine: Empower your processes with intelligent, real-time decision automation at scale. Accelerate decision-making and policy enforcement with intuitive rule automation.
Version: 24.07
Neutrinos Observability 360: Turn data into insights, empower strategic decisions with real-time business metrics and actionable insights creating impactful decisions.
Version: 24.05
Neutrinos Microservices and Integration Foundry: Effortlessly connect and scale your services with an integrated microservices and API management and configurator.
Version: 23.11
Neutrinos Dev-Ops and System Management: Gain full visibility into your applications and systems to quickly spot issues, optimize performance, and keep everything running smoothly.
Version: 24.02
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