Claims processing often requires handling death certificates that can be scanned, handwritten, or digital. Manual verification is slow, error-prone, and may miss inconsistencies, tampering, or fraudulent submissions. Delays in validation can slow claim approval, impact beneficiaries, and create compliance risks for insurers. Without automated validation, insurers face inefficiencies, potential fraud, and inconsistent mortality data capture.
The Death Certificate Extraction Agent combines OCR, handwriting recognition, and domain-specific NLP to extract key fields such as deceased’s name, date of birth, date of death, cause of death, place of death, and certifying authority. Extracted fields are cross-checked with national registries, hospital systems, and authorized notary databases for authenticity. The agent normalizes cause-of-death terms using ICD-10 codes and outputs structured JSON for downstream claims, underwriting, compliance, and reporting workflows, maintaining a tamper-proof audit trail.
Achieves 95–97% extraction accuracy for structured fields
Maps cause of death to ICD-10 codes with 90%+ accuracy, even for handwritten forms
Reduces manual certificate review by 80–85%
Validates certificates against registries with 100% accuracy where API integration exists
Speeds up verification to under 1 minute per certificate
Provides tamper-proof validation, standardized mortality reporting, and faster claim initiation
This agent ensures every death certificate is authentic, complete, and correctly linked to the relevant policy and claim record, with full regulatory compliance.
Document Extraction: OCR and handwriting recognition convert scanned, handwritten, or digital certificates into structured text
Field Recognition: Extracts name, DOB, DOD, cause, location, and certifying authority
Normalization: Standardizes formats (dates, location, ICD-10 mapping)
Validation: Checks registry numbers, seal authenticity, authority signature, and cross-references national databases
Cause-of-Death Mapping: Maps medical terms to ICD-10 codes for uniform classification
Identity Verification: Confirms deceased’s details match policyholder records
Integration: Links verified certificates to claims, policy records, and CRM platforms
Fraud Detection: Flags missing, altered, or suspicious documents
Audit Logging: Maintains a tamper-proof log for compliance and reporting
Death Certificate Documents (scanned, handwritten, digital)
National Registry Data (certificate ID, issue date, issuing authority)
Policyholder Data (name, DOB, gender, ID linkage)
Cause-of-Death Terminology (ICD-10)
Location & Date of Death (hospital, clinic, or address)
Certifying Authority (doctor, registrar, government official)
Document Authenticity: Registry number and authorized seal required
Registry Cross-Check: Certificate must exist in national registry
Date Consistency: DOD must precede claim initiation
Cause Mapping: Must map to ICD-10, otherwise flag for manual review
Identity Verification: Name and DOB must match policyholder
Authority Validation: Certificate must be signed/stamped by authorized official
Upload certificate (PDF, image, scanned copy, handwritten)
Pre-process: OCR + handwriting recognition + seal/logo validation
Extract fields: name, DOB, DOD, cause, location, authority
Normalize formats and map cause to ICD-10
Validate registry, identity, and authority authenticity
Link verified certificate to claim and policy records
Generate structured JSON output for downstream workflows
Maintain audit logs for compliance
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