Customer Onboarding KYC Agent
Streamline onboarding with automated KYC, fraud, and compliance checks
Description
Challenge:
Traditional KYC during onboarding is slow, error-prone, and resource-heavy. Manual document checks, identity verification, and compliance screening lead to delays, higher costs, and fraud vulnerabilities.
How It Works:
The Customer Onboarding KYC Agent automates identity and address verification by extracting data from submitted documents using OCR and AI, validating against government and internal databases, and applying AML/KYC rules. It classifies customers by risk, triggers enhanced due diligence for flagged cases, and generates a structured KYC report with audit logs. This ensures compliance, fraud resistance, and faster onboarding.
Benefits:
90–95% automation of KYC verification
Reduce onboarding time from 48 hours to under 10 minutes
98% accuracy in ID document validation
40–60% reduction in fraudulent onboarding attempts
Transparent, audit-ready compliance records
Consistent global and local KYC/AML rule enforcement
Higher customer trust and seamless onboarding experience
Features
The agent ensures regulatory-compliant, fraud-resistant onboarding by validating customer identity and address proofs against official records, applying AML/KYC rules, and classifying customer risk in real time.
Features & Capabilities:
Document Capture: Customer uploads ID, address, and income proofs
Data Extraction: OCR/AI models extract structured fields from documents
Cross-Verification: Match identity and address with internal and external records
Regulatory Checks: Screen against AML, sanction lists, and PEP databases
Risk Classification: Low, medium, or high-risk categorization
Enhanced Due Diligence: Trigger manual review for high-risk cases
Decisioning: Approve, reject, or escalate with clear justification
Audit Logging: Record every validation step for compliance reporting
Operating Blueprint
Knowledge Sources:
Regulatory KYC/AML Guidelines (FATF, RBI, GDPR, local regulators)
Internal CRM Database (customer history)
Fraud & Risk Repositories (blacklists, flagged cases)
Product-Specific KYC Rules (threshold-based checks)
Document Libraries (ID templates, validation rules)
Business Rules:
Document Validity Rule: Reject expired or tampered IDs
Identity Match Rule: Submitted ID must match official database records
Address Verification Rule: Proof of address cannot exceed X months old
Sanction/Watchlist Rule: Matches with AML/terrorism lists → reject
PEP Screening Rule: Politically Exposed Persons → enhanced due diligence
Duplicate Customer Rule: Prevent duplicate onboarding with same ID
Income Verification Rule: Income documents must align with declared values
Geographical Restriction Rule: Flag restricted jurisdictions for review
Biometric Match Rule: Verify photo/fingerprint consistency with ID
Tool Workflow:
Capture customer documents during onboarding
Extract structured data using OCR/AI
Cross-verify with CRM, fraud history, and government databases
Apply AML/KYC regulatory rules
Score customer risk and classify (Low, Medium, High)
Trigger EDD/manual review for flagged cases
Approve, reject, or escalate decision
Generate structured KYC report with audit trail
Update CRM and notify onboarding teams
Badges
Classification
