Claim settlements, refunds, or premium reimbursements often rely on diverse bank documents such as passbooks, checks, statements, or handwritten forms. Manual verification is slow, error-prone, and can lead to payment rejections, fraud, or delays. Inconsistent or incorrect account information increases operational workload and compliance risks. Without automated validation, insurers face settlement errors, delayed payouts, and potential regulatory violations.
The Bank Account Information Extraction Agent combines OCR, handwriting recognition, and domain-specific validation to extract key account details, including account holder name, account number, IFSC/SWIFT code, bank name, and branch. Extracted fields are cross-verified against internal CRM/customer records and external banking APIs for authenticity and compliance. The agent standardizes data formats and generates structured JSON outputs, enabling seamless downstream payout, disbursement, and reporting workflows while maintaining a full audit trail.
Extracts printed account details with 95%+ accuracy and handwritten forms with 85–90% accuracy
Validates IFSC/SWIFT/IBAN codes against central banking directories
Reduces manual account verification effort by 70–80%
Ensures <1 minute account verification vs 2–3 days manually
Minimizes payment errors and rejections
Provides tamper-proof, compliant account data capture with full audit logging
This agent ensures bank account details are accurate, compliant, and linked to the correct claimant or nominee, supporting fast, secure, and standardized payout processing.
Document Extraction: OCR and handwriting recognition for passbooks, canceled checks, statements, or forms
Field Recognition: Captures account number, holder name, IFSC/SWIFT, bank name, and branch
Normalization: Standardizes formats (IBAN, IFSC) and validates country-specific rules
Validation: Cross-checks account data against CRM records, claimant profiles, and bank directories
Fraud Detection: Flags blacklisted accounts, duplicates, and mismatched details
Ownership Verification (Optional): Supports penny-drop or API-based confirmation
Integration: Links verified account data to claims, disbursement systems, and policy records
Audit Logging: Maintains tamper-proof logs for regulatory compliance and dispute resolution
Bank account documents (passbook, canceled check, bank statement)
Customer/nominee profile and policyholder details
Account metadata (IFSC, SWIFT, branch, IBAN formats)
Bank directory and central repositories
Fraud and risk databases for blacklisted accounts
Account Number Validation: Must match country-specific length and format
IFSC/SWIFT/IBAN Check: Must exist in bank directory
Account Holder Name Match: Must match CRM/claimant records
Duplicate Account Check: Detect multiple claims linked to same account
Regulatory Compliance: Validate against AML/KYC rules and blacklist checks
Ownership Verification (Optional): Penny-drop or API confirmation if enabled
Upload bank document (PDF/image/scan)
Pre-process: OCR + handwriting recognition + logo/stamp detection
Extract fields: account number, holder name, IFSC/SWIFT, bank, branch
Normalize formats and validate against country/bank rules
Cross-check against CRM, claimant, and external bank directories
Fraud screening for blacklisted or duplicate accounts
Generate structured JSON output for downstream workflows
Maintain audit logs for compliance and dispute resolution
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