FTR Claims Submission
Effortless Claim Processing with Real-Time Feedback and Error Identification
Description
Introduction:
Common claims processing delays and inefficiencies are caused by incomplete or inaccurate submissions. This component validates documents in real-time, reducing errors, and minimizing rework.
Overview:
The First-Time-Right (FTR) Claims Submission helps ensure accurate document submissions on the first attempt by providing real-time feedback and identifying potential errors. This reduces rework and improves the overall speed and efficiency of claim processing. Real-time feedback is provided through specific modes depending on the channel of submission (e.g., on-screen prompts, emails, or message notifications etc.). This feature reduces NIGO claims and streamlines workflows.
Benefits:
By guiding claimants toward submitting all necessary documents correctly on their first try, this module minimizes rework, improves claims processing speed, and enhances overall operational efficiency. It's a critical tool for ensuring fast and accurate claims resolution.
Features
The FTR Submission Encourager ensures accurate submission of all required documents on the first attempt. With AI-powered real-time feedback, it minimizes rework and speeds up claims processing, leading to higher efficiency and customer satisfaction.
Features and Capabilities
Proactive Document Verification: Encourages claimants to submit all required documents correctly the first time.
Real-Time Feedback: Provides instant feedback on the accuracy and completeness of submitted documents.
Minimized Rework: Reduces the need for follow-ups and resubmissions. Automated Error Detection: Identifies and flags potential submission errors before they impact the process.
Faster Processing Times: Promotes quicker claims handling by reducing NIGO submissions.
Customer Satisfaction Improvement: Ensures that claimants’ experiences are smooth and frustration-free.
Systematic Workflow Integration: Incorporates seamlessly into existing claims workflows.
Key Information
Platform Modules:
Neutrinos Case Automation Workbench: Empowering teams with an intelligent, automated workspace for efficient case management and decision support, integrated within the ecosystem.
Version: 24.03
Neutrinos Workflow Orchestration: Orchestrating workflows to unify tasks, systems, and teams for optimal process efficiency.
Version: 24.01
Neutrinos Business Rules Engine: Empower your processes with intelligent, real-time decision automation at scale. Accelerate decision-making and policy enforcement with intuitive rule automation.
Version: 24.07
Neutrinos Microservices and Integration Foundry: Effortlessly connect and scale your services with an integrated microservices and API management and configurator.
Version: 23.11
Neutrinos Omni Sites, Portals and Dashboards: Create interactive portals and dashboards that bring your data and tools together for a unified experience.
Version: 23.08
Additional References
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Classification
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